A straightforward visitor process

Scan. Read. Acknowledge. Sign in.

Set up your location and briefing, then display its QR sign at the entrance. Visitors use their phone browser and managers use the account portal.

Start setup See the walkthrough

Explore the visitor journey

From the gate to a recorded departure

Walk through the steps your visitors take and the information your managers receive.

Read-only illustration using fictional people and a fictional workplace. No records are created and no messages are sent. The live interface varies with your workplace settings.

Fictional product preview

Step 1 of 5

Read the workplace briefing

Example Farm · Visitor briefing

Use the marked driveway. Keep clear of moving machinery and livestock. Contact the host before entering work areas. Meet at the main gate in an emergency.

Read the workplace briefing: Use the marked driveway. Keep clear of moving machinery and livestock. Contact the host before entering work areas. Meet at the main gate in an emergency.

Acknowledge the information: “I have read the briefing and will contact my host if I am unsure.” The acknowledgement forms part of the visitor record. A briefing does not replace supervision or task-specific training.

Sign in: The visitor provides the required details and signs in. The manager can see the arrival in the active visitor list and later search the visit history.

Notify the manager: An arrival notification tells the configured manager that a visitor has signed in. Delivery depends on your notification settings, connectivity and the message provider.

Sign out: The visitor uses their sign-out link when leaving. The visit record shows the departure, and the active visitor list updates.

Set up your workplace

Create your account, choose your plan and complete the location setup. Add your workplace information and configure the people who should receive notifications. Generate the QR sign and test it at the arrival point.

Keep the process current

Review the briefing when hazards, access arrangements or emergency contacts change. Check that your managers receive the configured notifications and that visitors know how to sign out.

Before you start

Do visitors need an app?

No. The QR code opens the sign-in page in a phone browser. Visitors need an internet connection to load the briefing and submit their visit.

What if there is no mobile coverage?

Check coverage where your QR sign will be used. Provide a suitable Wi-Fi connection or a managed alternative arrival process. SmartSignIn does not provide offline sign-in.

Does a recorded acknowledgement make the workplace compliant?

An acknowledgement records that the visitor has responded to your briefing. You still need to identify and manage risks, keep information current and arrange any supervision or task-specific induction needed.

What information can a manager see?

Authorised managers can view people currently signed in and visit history. Access and notifications depend on the workplace and account configuration.

Make your next visitor arrival easier

Choose a plan, set up your workplace and prepare your QR sign.

Start setup